For this product we recommend adding 10% wastage to your required m²

Selene porcelain tiles in 600 x 1200mm - key features 

• Polished finish.
• Porcelain tiles with a subtle light cream tile 
  
• 9mm thick rectified porcelain tiles with square edges 
  
• Suitable for underfloor heating 
  
• For use on floors and walls.
  
• Ideal for all interior areas including bathrooms and kitchens 
  
• Durable high performance porcelain tile that weights 24kg per m2
  

Our beautiful range of marble effect porcelain tiles are inspired by the Natural stone marble extracted from numerous quarries in the Northern Tuscany region in the Apuan Mountains. The use of these natural stone marbles are often associated with luxury and opulence, and feature in some of the most distinguished properties in Europe. Our  Astral collection is therefore a portfolio of porcelain tiles that provides a cost-effective and authentic interpretation of the many beautiful colours and patterns found in Italy, as well as Spain and Portugal. 

Selene from Ulterior's Astral Collection is Serene porcelain tiles that reflects the quiet luminosity of the moon, featuring a soft, neutral grey - cream palette with a gentle hint of texture.

The porcelain tiles are manufactured in accordance with EN14411, with a size tolerance of +/- 2mm. For fixing, white rapid-setting flexible adhesive is recommended. 

We also recommend that all polished tiles are sealed before grouting to ensure any grouting residue is easily cleaned from the surface and to help ongoing maintenance after completion. General household cleaners are normally acceptable but always check compatibility for use with porcelain tiles  

Please ensure a minimum of 10% is allowed in your order for cuts and potential breakages. 

Kerbside Delivery

All orders for tiles, aggregates and paving are packed onto a pallet, and or normally in a wooden crate, wire frame case, or bag. By placing the order and accepting our delivery conditions, you are confirming that the delivery information you provide meets our third-party haulier conditions.

For further details, please visit our delivery page. If you have any doubts, please contact us for further details.

Cancellation

For most products, you have the right to cancel your order at any time from the moment you place your online order, and up to 14 days from the day you receive your goods. You should notify us if you want to cancel your order within this time period, either by email, phone or through the contact form on the website.

A further 14 days is allowed from the date you notify us of your cancellation to return the goods if already received. You must cover the cost of returning unwanted goods. We will issue a refund within 14 days upon receipt of the returned goods. A deduction will be made if the value of the goods has been reduced as a result of you handling the goods in a way which would not be permitted in a shop. After this period, due to the tonal and texture variation which occurs with natural stone and slate, we are unable to accept any returns and offer any refunds, except in the case of damaged or faulty goods.

For bespoke orders, we operate a non-return policy and we are not able to accept cancellation to the order.

We recommend that any surplus material should be kept.

Damaged/Faulty Goods

In the event that your goods are received damaged or faulty, please contact us immediately. We will require details of the damage/fault, along with photographic evidence. If we agree on a return for damaged / faulty goods please ensure that the order is repackaged in its original packaging, including any accessories which were delivered with the product, and that it is placed on the pallet at the original delivery point for the third party haulier to collect.

If the original packaging of the product has been damaged or destroyed you should ensure that the returned product is on a pallet and is adequately packed for shipment back to us. It should be placed in the original delivery point for the third party haulier to collect.

A refund will be made within 14 days upon receipt of the returned goods. A deduction can be made if the value of the goods has been reduced as a result of you handling the goods in a way which would not be permitted in a shop.

If you have any doubts, please contact us for further details

Returns

If you decide to return an item for any reason, we are happy to accommodate your request, provided that the item is in its original condition and without any damages or defects. If you wish to return a product, you will be eligible for a full refund of the purchase price minus the cost of return.

Please note that the return shipping cost will be deducted from your refund. The cost of returning goods is £60 per pallet. This charge covers the logistics and handling required to return the product to us. The refund will be processed once the returned item has been received and inspected to ensure it meets our return criteria.

To initiate a return, please contact our customer service team within 7 days of receiving your order. If the packaging has been opened, please note that you, the customer, are responsible for securing the product onto its original pallet to prevent any damage during transit prior to collection. For further clarification regarding our returns policy, please don’t hesitate to reach out to our customer service team or refer to the documentation provided by us in your confirmation email.